Terms & Conditions



Description of Goods

Photographs, drawings, diagrams and descriptions are for guide purposes only and do not necessarily represent the products on offer; any sizes, capacities and dimensions quoted are approximate and also for guidance purposes only. 
Garden Magic Ltd. reserves the right to change the description or specification of its products without notice.


The prices shown on our website include VAT at the applicable rate and are for guidance only. Where a "call" status is shown in the price box this means the item is no longer available for sale, but you are invited to telephone the Garden Magic Ltd. Sales office on 01367 30 20 35 for advice as to an alternative. Any discrepancy in pricing will be advised to you by email and you will have the opportunity to revise or cancel your order at that stage. Please note that delivery charges are charged on each order. The delivery options and prices are displayed on the Shopping Basket page and added to the total value of your order.

Any Garden Magic Ltd. offers or discount arrangements not referred to on the Garden Magic Ltd.  website are not applicable to prices displayed and Garden Magic Ltd. reserve the right to alter the displayed prices without notice.

Garden Magic Ltd retain the right to correct any errors or omissions in calculating the value of orders at any time including after the order has been placed and accepted.  In the event of an error the purchaser has the right to cancel the order.

Availability of Goods

We endeavour to indicate the availability of products held but on occasions, due to circumstances beyond our control, products may be temporarily out of stock and we are unable to guarantee their availability at all times. Garden Magic Ltd. will in no circumstances be liable for the non availability of any product.

In the unlikely event that we are unable to fulfil any aspect of your order we will advise you on your delivery note/invoice and we will refund your credit/debit card account within 3 working days of the invoice date, or send you a cheque if you have paid that way.

Special Offers and Promotions

In order to maintain supplies for all its customers Garden Magic Ltd. and reserve the right to limit the number of products on promotion or special offer that may be ordered by a customer.

Cancellation or Amendment of Orders

When you place an order to purchase a product from Garden Magic Ltd we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've despatched that product to you (the "Despatch Confirmation E-mail"). That acceptance will be complete at the time we send the Despatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Despatch Confirmation E-mail to have been despatched do not form part of that contract.

Because we endeavour to fulfil all orders immediately we regret that it may not be possible for you to amend or cancel your order once it has been placed. Although if you phone or email as soon as possible we will update the order if it has not been despatched.  However you may take advantage of our 14 day money back guarantee.


We accept payment by Master Card and Visa credit cards and by Switch, Delta and Solo debit cards only. For your protection your credit\debit card details will be encrypted.

Before your order is accepted your card details will be checked and payment verified. You will receive email confirmation of our acceptance of your order, provided we have been supplied with a valid email address.

Returns Policy

Garden Magic Ltd.  28 day money back guarantee

We want our customers to be happy with their purchases and aim to be fair and accomodating with regards to returns so if for any reason you are not satisfied with your goods Garden Magic Ltd. will refund the price of the goods ordered provided that they are returned to us at:   36 Ferndale Street, Faringdon, Oxfordshire, SN7 7AH,   unused and in their original condition ready for re-sale, together with the original packaging, within 28 days of the date of the order.

Upon return of goods a refund will be issued through paypal to either your paypal account or direct to your card that you placed the order on depending on what you used to place the order. Please note that most transactions are instant but some can take up to 5 working days to fully transfer.

Hand Tools: Garden Magic Ltd.  hand tools carry a one year guarantee against faulty materials and workmanship.

Garden Watering: Garden Magic Ltd.  irrigation and lighting equipment  is guaranteed for six months from the invoice date against faulty materials and workmanship.  We are not liable for frost damage and recommend that timers, manifolds and sprays are over-wintered indoors.

Fair Wear & Tear

The above guarantees do not apply to fair wear and tear or damage caused by misuse or abuse of the products.

Limitation of Liability

Garden Magic Ltd. liability (even if it has been negligent) shall not extend to:

·  loss of business, income or profits

failure to make predicted savings

"wasted" expenditure

losses which are not a direct consequence of the action (or lack of action) of Garden Magic Ltd. or its sub-contractors, Trading Partners or agents

any other consequential loss;

and, to the extent allowed by law, shall be limited to the value of the goods supplied.

Statutory Rights

Consumers’ statutory rights are not affected.


Linked sites are not under the control of Garden Magic Ltd. and Garden Magic Ltd.  is not responsible or liable for the contents of any linked site or any link contained in a linked site. Links to Trading Partner and other third party sites are provided to users as a convenience only and the existence of such a link does not imply any endorsement or recommendation of such site.

Reservation of Rights

All rights in the photographs, drawings, design, "get up", information and part numbers on the Garden Magic Ltd.  website are owned by Garden Magic Ltd. and may not be copied or printed (except for your personal use in connection with the placing of an order) without first obtaining the written consent of Garden Magic Ltd.

The names and logos of Garden Magic Ltd. and Waterbymagic.com are trademarks or registered trade marks of Garden Magic Ltd. The names or logos of Trading Partners may be the trademarks or registered trademarks of such Trading Partners.


To order goods from the Garden Magic Ltd.  website you must be at least 18 years of age, resident in the United Kingdom and have registered as a Garden Magic Ltd. customer.

Garden Magic Ltd. reserves the right to:

·         terminate or alter the Garden Magic Ltd. website service

refuse the registration of any customer without giving a reason

cancel your registration and terminate your ability to use the Garden Magic Ltd. service if you fail to abide by these terms and conditions

alter these terms and conditions at any time by posting notice of such alteration together with the altered terms on the website .

Whilst Garden Magic Ltd. and its subcontractors and agents make every effort to ensure the accuracy of the content of the Garden Magic Ltd. website it cannot guarantee this, nor can it guarantee that the service offered on the website will be continuos or entirely secure and customers use the Garden Magic Ltd. website and online ordering service entirely at their own risk.


If you have any comment regarding this website or its contents please email us at sales@gardenmagicworld.com

Applicable Law

These terms of business shall be subject to and interpreted in accordance with the laws of England and Wales and the Courts of England and Wales shall have the sole right to hear disputes concerning or arising from them.